Who We Are/What We Do
POC: Melissa Burnette, Administrative Manager
Phone: 931- 598-1171
POC: Sarah Gore
POC: Nickie Peardon, Customer Service Coordinator
Handles customer requests, status of work requests, questions, and general information. Customer service receives, tracks, processes, and closes over 1,000 Work Orders per month.
Purchase materials, fuel, equipment, and supplies from commercial vendors. Receive, stock, and issue inventory and consumable items. Manage inventory and submit debit and credit reports to Treasurers Office. Manage Physical Plant Services Computerized Maintenance Management System (TMA). Develop and produce work management reports.
Receives and processes invoices from vendors. Verify supplies have been received by crosschecking Purchase Orders and Invoices prior to forwarding invoices to Treasures Office for final payment. Ensure purchases are charged to appropriate Banner account. Coordinate and obtain appropriate approval and signatures for purchases.
POC: Wendy Seagroves, Assistant Custodial Manager
Provides custodial services for all campus facilities. Custodial Services is organized into TEAMS that are assigned specific academic, dormitories, and administrative facilities. In addition to performing daily custodial services, (cleaning, trash disposal, sweeping, vacuuming, dusting) custodians also periodically strip and wax floor, clean furniture and blinds, and deep clean carpets.
Provides Operations and Maintenance for Electrical, Carpentry, Paint, Fire Alarms, Locksmith, and Access Control Systems. Responsible for emergency response, preventive maintenance, trouble calls, after hours calls, and in-house/contract projects.
POC: Jeff Mallory, Mechanical Trades Manager
Provides set-ups for events, deliver, materials, supplies, and equipment, supports office and furniture moves. Manage and executes the university pest control and treatment program. Manages purchasing, replacement, and maintenance of dormitory and classroom furniture. Operates and maintains the university consolidated storage facility. Provides maintenance and operations support for Physical Plant Services vehicles and equipment.
Maintains campus grounds, athletic fields, lakes, and golf course. Teams with Domain Manager to maintain campus forest and natural resources.